top of page

Billing Policy

Last Updated: July 2026

​

1. Overview

This Billing Policy outlines the payment, invoicing, pricing, and billing procedures applicable to purchases made through UB GROUPINGS.

By placing an order with UB GROUPINGS, you agree to the terms outlined in this Billing Policy.

​

2. Pricing

All prices displayed on our website are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. In the event of a pricing error, UB GROUPINGS reserves the right to cancel or amend the order before dispatch.

​

3. Payment Requirements

Full payment is required before an order can be processed, prepared, or dispatched unless otherwise agreed in writing.

Orders may be delayed or cancelled if payment cannot be successfully verified.

​

4. Accepted Payment Methods

We may accept payment through approved payment methods available on our website, including:

  • Credit Cards

  • Debit Cards

  • Electronic Funds Transfer (EFT)

  • Secure Online Payment Gateways

  • Other approved payment methods displayed at checkout

Available payment methods may change without notice.

​

5. Order Confirmation

An order confirmation does not constitute final acceptance of an order.

Orders are subject to:

  • Payment verification

  • Product availability

  • Fraud screening procedures

  • Compliance with our Terms and Conditions

  • ​

6. Invoices

Customers will receive an invoice, order confirmation, or payment record for completed purchases where applicable.

Customers are responsible for ensuring that billing information provided is accurate and complete.

​

7. Billing Information

Customers agree to provide accurate and current:

  • Name and surname

  • Billing address

  • Contact information

  • Payment information

UB GROUPINGS is not responsible for delays or issues resulting from incorrect billing details.

​

8. Failed or Declined Payments

If a payment is declined, reversed, cancelled, or otherwise unsuccessful:

  • The order may be suspended or cancelled

  • Products may not be dispatched

  • Additional verification may be requested

Customers should contact their payment provider if payment issues occur.

​

9. Fraud Prevention

To protect customers and our business, UB GROUPINGS reserves the right to:

  • Verify payment information

  • Request proof of identity

  • Request proof of payment

  • Refuse or cancel suspicious transactions

Orders suspected of fraudulent activity may be delayed or cancelled.

​

10. Refund Processing

Approved refunds will be processed in accordance with our Refunds and Returns Policy.

Refund processing times may vary depending on financial institutions and payment providers.

​

11. Taxes

Where applicable, prices may include or exclude taxes as required by law.

Any applicable taxes will be reflected during the checkout process or on the final invoice.

​

12. Billing Disputes

If you believe there is an error with your invoice or payment, please contact us as soon as possible.

We will investigate billing enquiries and work to resolve any verified issues promptly.

​

13. Limitation of Liability

UB GROUPINGS shall not be responsible for losses, delays, fees, or damages arising from:

  • Payment provider interruptions

  • Banking delays

  • Technical failures

  • Unauthorised use of payment methods

  • Customer errors in payment information

14. Contact Information

For billing and payment enquiries, please contact:

​

UB GROUPINGS

Email: sales@ubgroupings.co.za

Phone: +27 634 815 007

Address: 1 Enterprise Close, Frankenwald, Sandton, Johannesburg, 2090, South Africa

bottom of page