Privacy Policy
Last Updated: July 2026
1. Introduction
UB GROUPINGS ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following information:
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Name and surname
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Email address
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Telephone number
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Billing and delivery address
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Company name (where applicable)
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Order and transaction information
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Communication preferences
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Information submitted through contact forms
We may also collect certain technical information such as:
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and analytics information
3. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Provide customer support
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Communicate regarding orders and enquiries
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Improve our products and services
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Maintain website security
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Comply with legal obligations
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Send service-related communications
Where permitted, we may send promotional communications. You may unsubscribe at any time.
4. Payment Information
UB GROUPINGS does not store complete payment card details on its servers.
Payments are processed through secure third-party payment providers. Any payment information submitted is handled according to the policies and security practices of the relevant payment provider.
5. Sharing of Information
We do not sell or rent personal information.
Information may be shared with trusted third parties where necessary to:
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Process payments
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Deliver orders
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Provide website services
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Comply with legal requirements
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Prevent fraud or security threats
Third-party service providers are required to handle information responsibly and only for authorised purposes.
6. Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.
You may adjust your browser settings to manage or disable cookies. Some website features may not function correctly if cookies are disabled.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.
While we strive to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
Personal information is retained only for as long as necessary to:
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Provide services
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Complete transactions
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Meet legal and regulatory obligations
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Resolve disputes
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Enforce agreements
9. Your Rights
Subject to applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information where permitted
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Object to certain processing activities
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Withdraw consent where applicable
Requests may be submitted using the contact details provided below.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Users should review the privacy policies of any external websites they visit.
11. Children's Privacy
Our website is not directed toward children under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Information
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For questions regarding this Privacy Policy or your personal information, please contact:
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UB GROUPINGS
Email: sales@ubgroupings.co.za
Phone: +27 634 815 007
Address: 1 Enterprise Close, Frankenwald, Sandton, Johannesburg, 2090, South Africa